Troubleshooting

Having trouble? This section is here to help you solve the most common technical issues you might run into.

My hub account is suspended. How can I reactivate it?

I didn’t find answers to my questions. What should I do?

I have been blocked after too many SMS requests. What should I do?

I can't get the SMS verification code. What should I do?

I can't log in to my My hub account. What should I do?

I’m getting an error when trying to register. What should I do?

Can't register because of a CAPTCHA error? Here's what to do