If you've requested an SMS login or activation code multiple times and can no longer receive it — don't worry. This is a temporary security measure, and there's a simple fix.
Why are you blocked?
To protect users from potential abuse or spam, the system automatically blocks further SMS code requests if more than 5 attempts are made within 24 hours.
This can happen if:
You clicked "Send code again" too many times.
You're using multiple phone numbers on the same device.
There was a network issue or the code didn't arrive, so you retried several times.
What can you do?
1. Wait 24 Hours
The restriction lifts automatically after 24 hours. Once the block is removed, you can request the code again normally.
2. Still Need Help?
If you think something went wrong on our end, message our support team directly via the Community and include:
The affected phone number(s), including country code
We'll review the request and help unblock the number if needed.