---
title: "Is it possible to order outside the operating area?"
description: "Learn about operational area and passenger apps"
url: https://help.light.onde.app/en/articles/92-is-it-possible-to-order-outside-the-operating-area
collection: "Pilot program with Passenger Apps"
updated: 2026-11-09
language: en
alternates: [es]
---

# Is it possible to order outside the operating area?

Learn about operational area and passenger apps

Your company’s operational area is limited to a 100 km radius. This defines the zone where drivers can accept new orders.

The pick-up location must be inside your operational area—this is a default platform rule.  
  
However, drop-off locations can be outside the operational area.