If you’re new to running a mobility business (or moving from driving to managing), the platform becomes much clearer once you see a real order happen.
To understand how Onde.Light works across all system components (My hub + Driver App + Web Booking App), we recommend making a first test ride on the platform.
To see the full process step by step, watch our video tutorial:
For this exercise, you’ll play both roles — the business owner and the driver.
1. Add a driver in My hub
Open your profile in My hub. Go to Drivers → Drivers management → Add driver
Enter your phone number and click Add.
2. Open the Driver app
Now switch roles and become the driver.
First, download the Onde Driver App on your phone. [Android] [iOS]
Register using the same phone number you added in My hub. Complete the driver profile and submit it to the company for review.
3. Activate the driver
Go back to My hub. You’ll see the new driver appear under Drivers → Drivers management, with their Status column showing Waiting for activation.
Open their profile, assign a service type, change the status to Active, and save.
One important thing: You’ll need to use the same service type when creating a test order for your new driver. For simplicity, we recommend picking Classic this time.
4. Get your driver ready
Open the Driver app and swipe Online at the bottom of the screen. Your driver is now ready to receive orders.
5. Make a booking
From your My hub dashboard, open the Web app and create a booking.
As you put in the booking details, make sure that you pick:
pick-up and drop-off spots in the same area where your test driver is located
the same service type you set when activating your driver
6. Accept the booking
When the booking shows up in your Driver app:
Accept the order
Swipe right to accept the booking. A timer will start, simulating the time it takes to reach the pickup point.
Arrive at pickup
When the timer finishes, swipe Arrived.
Start the ride
The ride will now start and another timer will appear. This simulates the journey to the destination.
Finish the ride
When the second timer finishes, swipe to complete the order and select Paid in cash.
That’s it — you’ve just followed an order through the basic driver workflow.
