---
title: "How to place an order with the Web booking app"
description: "Learn the steps of placing an order in Web app."
url: https://help.light.onde.app/en/articles/84-how-to-place-an-order-with-the-web-booking-app
collection: "Web booking app"
updated: 2026-10-29
language: en
alternates: [es]
---

# How to place an order with the Web booking app

Learn the steps of placing an order in Web app.

1\. Go to [Web app](https://demo.ondelight.app/) and enter your pickup and drop-off locations. Check the route and click **See prices**. 

![](https://staticfiles.gleap.io/helparticle/20261029131024_3051.png)

2\. You'll see the list of available service options and estimated trip cost, as well as the option to add a special note for the driver.  

Add a note if needed, and select the preferred service by tapping on the corresponding car icon.

![Playground Apps Order now screen shows pickup and destination addresses, service choices with Economy yellow selected, payment and order controls; red boxes highlight Choose a service and Add note. Visible: Playground Apps, Order now, Marii Konopnickiej 26, Kraków, Smoleńsk 17, Kraków, Book in advan](https://staticfiles.gleap.io/helparticle/20261029131024_0639.png)

3\. Next, select the preferred payment method. The Web App now allows you to choose between:

-   Cash
    
-   Terminal, if the business has a terminal connected and this option is available.  
    

Сlick **Save.**

![Order now screen shows pickup and destination addresses beside a service list, with the Cash payment option outlined in red. Visible: Playground Apps, Order now, Marii Konopnickiej 26, Kraków, Smoleńsk 17, Kraków, Book in advance, Choose a service.](https://staticfiles.gleap.io/helparticle/20261029131024_8787.png)

4.  Review order details and click **Order**. The search for the driver will begin — track the order assignment and driver details in the order form field.

![Order-tracking screen shows “Looking for a driver...” with pickup A and destination B, plus the route across Kraków on a map. Visible: Looking for a driver..., Marii Konopnickiej 26, Kraków, Poland, Smoleńsk 17, Kraków, Poland, Create next order, Cancel order, Lauren.](https://staticfiles.gleap.io/helparticle/20261029131024_4090.png)

5\. If necessary, you can cancel the order by tapping on **Cancel order**.

![An order screen says “Looking for a driver...” and shows a Kraków route map; a red arrow points to Cancel order in the left panel. Visible: Looking for a driver..., Marii Konopnickiej 26, Kraków, Poland, Smoleńsk 17, Kraków, Poland, Create next order, Cancel order, Lauren.](https://staticfiles.gleap.io/helparticle/20261029131024_6869.png)