---
title: "How to use the Heat Map in Operator and Driver apps"
description: "Learn about the Heat Map feature in Onde.Light."
url: https://help.light.onde.app/en/articles/76-how-to-use-the-heat-map-in-operator-and-driver-apps
collection: "Operator app"
updated: 2026-11-01
language: en
alternates: [es]
---

# How to use the Heat Map in Operator and Driver apps

Learn about the Heat Map feature in Onde.Light.

The Heat Map helps operators and drivers track high-demand areas where there aren't enough drivers to handle orders. It updates every 15 minutes, making it easier to manage coverage and reduce lost orders.

### **How it works**

-   Hot zones appear when there are more orders than available drivers.
    
-   Uncolored zones indicate areas with sufficient driver coverage.
    
-   Brighter colors indicate a bigger driver shortage.
    

### **Benefits**

-   Identifies demand spikes in real time.
    
-   Helps operators direct drivers to busy areas.
    
-   Allows drivers to move to high-demand zones for more trips.
    
-   Analyzes trends to predict future hot spots.
    

### **How to activate the Heat Map** 

For Operators: Enable in **My hub > Operators > Settings**.

![The Operator settings dialog on the Operators page has “Allow operators to overview heatmap” checked and outlined in red. Visible: Operators, Operator settings, Do not let operator selecting "Any nearest driver" option, Show all drivers on the map, Default service for new orders from Operator app, A](https://staticfiles.gleap.io/ghelparticle/wJd8aoVCDoW04ZoTLb8uj3WOQV4hkA4uYi5DinMrqzpJYlvSAqjbHkvdseTqTpS5ReWthiAOol6.png)

Each operator can switch the "Heat Map" on or off directly from the Operator app.

![The New order Map screen shows a heatmap over Minsk, with driver search, availability and service-type filters in the right panel. Visible: New order, Map, Satellite, Search for driver, by phone or board number, Busy.](https://staticfiles.gleap.io/helparticle/20261029123608_3853.png)

For drivers the “heat map” is activated via **My hub > Drivers > Drivers management > Settings**.

![Driver settings modal on the Drivers management screen, with “Show the heatmap to drivers” checked and outlined in red. Visible: Driver settings, Driver app, Show customer name for incoming orders, Show customer rating, Show the heatmap to drivers, Show the Driving home option.](https://staticfiles.gleap.io/ghelparticle/5BgDzi8ExJ2Ybxi3pHbWVxBlOPrOwH6eQePsg36vg5oLkFF5PVhlpiUurFipAPMz4HINHmmpllB.png)

Drivers can enable or disable the Heat Map visualization directly from their app.