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How to generate reports for your company

Learn how to create, manage, and download reports in My hub.

Reports contain key data about your company’s trips, drivers, customers, operators, and payments. This guide explains how to create, manage, and download them.

Types of Reports

  • Orders Report

  • Drivers Report

  • Clients Report

  • Operators Report

  • Payments Report

  • Drivers Transactions Report

  • Billing History Report

How to Generate a Report

  1. Go to the Reports tab in My hub.

The ActiveRides dashboard shows app links, a welcome banner, and driver status totals; a red arrow points to Reports in the left sidebar. Visible: Dashboard, Analytics, Reports, Orders history, Drivers, Operators.

  1. Click Add report.

The Reports screen is empty, and a red arrow points to the Add report button. Visible: Reports, You don’t have any reports, Generate your first report to keep track of and manage your company data., Add report.

  1. Choose the date range and report type(s), then click Add to submit your request.

The Reports screen shows an Add new report dialog with Date range selected, date fields, a report type dropdown, and Cancel and disabled Add buttons. Visible: Reports, Add new report, Date range, Single day, You can generate reports for up to 31 days, Reports are calculated using the company’s time

Once added, the report appears with the status New. Wait a few moments, then click Refresh. The status changes to Completed when the report is ready.

If you created a report by mistake, you can cancel it.

How to Download a Report

You can download completed reports in two ways:

  • Direct download: saves the report as a CSV file, which you can open in Excel.

  • Upload to Google Drive: exports the report to a connected Google account, so you can view it in Google Sheets or Excel.

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