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How to customize your company’s Operational area

Learn how to draw custom working zones and exclude areas in your operational area in My hub.

You can modify your operational area by creating custom working zones. Each zone can have its own shape, available services, and designated pick-up points.

Rules and Limitations

  • Zones must be within a 100 km radius of your base point.

  • The total span of all zones combined can’t exceed 200 km in diameter.

  • You can create up to 10 zones per company.

  • The total number of vertices (zone corners) across all zones can’t exceed 200.

How to Draw the Main Area

  1. In My hub, go to Company settings and select Operational area.

MyHub dashboard for ActiveRides shows the welcome banner and Drivers status cards; a red arrow points down the page beside the highlighted Operational area setting. Visible: Dashboard, Analytics, Reports, Orders history, Drivers, Operators.
  1. Click Edit in the top right corner of the screen.

Operational area settings screen shows a shaded service zone around Kraków; a red arrow points to the Edit button. Visible: Operational area, Edit, Map, Satellite, ActiveRides, Dashboard.
  1. Use the circle or polygon tool to define your working area.

Operation area editor map shows circle-area and custom-shaped-area tools on the left toolbar, highlighted by red arrows. Visible: Operation area editor, Search, Circle area, Custom-shaped area.
  1. Name the area and click Save.

The Edit working area dialog is open over a map, with arrows pointing to the Area title field and Save button. Visible: Edit working area, Area title, My new Area, Close, Save, Working area.

How to Exclude a Zone

  1. Select the exclusion tool from the menu on the left.

  1. Draw a polygon inside your working area and close the shape.

Operation area editor map with a large shaded Area 2 coverage circle and a red outlined excluded zone near Kobylany; the red arrow points to the excluded zone. Visible: Operation area editor, Preview, Save, Search, Map, Satellite.
  1. Click Preview to review the excluded zone.

The Operation area editor shows a map with a shaded circular service area and an outlined excluded zone; a red arrow points to Preview. Visible: Operation area editor, Search, Preview, Save, Map, Satellite.

All done!

Preview screen showing a map with a large shaded circular service area around Zabierzów and an Area 1 and Area 2 list on the right. Visible: Preview, Save & Finish, Map, Satellite, Area 1, Area 2.

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