---
title: "Understanding Order and Transaction fees in driver plans"
description: "Learn about order and transaction fees"
url: https://help.light.onde.app/en/articles/131-understanding-order-and-transaction-fees-in-driver-plans
collection: "Automated Driver Billing"
updated: 2026-11-06
language: en
alternates: [es]
---

# Understanding Order and Transaction fees in driver plans

Learn about order and transaction fees

In Onde.Light, driver commissions can be automatically calculated based on order completion and plan rules. These fees are part of your driver plan setup.

**When are commissions charged?**

Commission fees are applied only after a ride is completed. They depend on the final status of the order:  
  
✅Charged for Completed and Paid Orders (FINISHED\_PAID):

-   Fixed Transaction Fee – a flat amount deducted per paid ride
    
-   Dynamic Transaction Fee – a percentage of the ride’s total cost
    

  
✅Charged for All Completed Orders (FINISHED\_PAID and FINISHED\_UNPAID):

-   Fixed Order Fee – a flat amount deducted whether the ride was paid or not
    
-   Dynamic Order Fee – a percentage of the ride’s total, applied even if unpaid
    

❌ No Fees for Canceled Rides  
Commissions are not applied for any canceled order—no matter who canceled or when.

![Fee settings form with red circles highlighting the Order fee and Transaction fee sections, each showing Amount and Percent fields. Visible: Order fee, Customer app, Web app, Amount, Percent, PLN, %.](https://staticfiles.gleap.io/ghelparticle/EuiCpnboDZVKhAonfd4wLzwKvrbLQApwVybo9ljgNTja9S2bWm71I2gX1Fu1r9noNBhHEGxbRCZ.png)

**Driver commission for trips with an additional fee**

-   Order Fees (Fixed or Dynamic):  
    Calculated without including any additional fee. The additional fee goes entirely to the driver.
    
-   Transaction Fees (Fixed or Dynamic):  
    Calculated with the additional fee included. In this case, the fee is shared between the driver and the company.
    

**Driver’s plans commission charges vs driver's services**

Each driver can only be assigned to one active plan at a time.  
That plan determines their commission, regardless of the services they work on.

This means:  
Even if a driver accepts trips from multiple service types, they will still be charged commissions according to their assigned driver plan only.