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All collectionsAutomated Driver BillingHow to add a new driver plan

How to add a new driver plan

Learn about adding driver plans in My hub

Driver plans help company owners to automate driver commission charges. There are a number of options to set different driver plans for individual drivers or a group of drivers.

Step-by-step guide

  1. Navigate to the "Driver plans" tab under the “Drivers” section in My hub.

  2. Click on “Add plan”.

  3. From the drop-down menu, select a plan type.

The Driver subscription plans screen lists a plan, with a red arrow pointing to the Add plan button and a red outline highlighting Driver plans in the sidebar. Visible: Driver subscription plans, Add plan, Search, All, Name, Period.

Driver plan types

  • Recurring Plan

    • Set a fee per period and define the number of orders included in that fee.

    • The fee is automatically charged at the start of each cycle.

  • Non-Recurring Plan

    • No billing cycle.

    • Drivers are billed based on order and transaction fees only.

The Add a new subscription plan dialog is open on the Driver plans screen, with the Period dropdown expanded and red outlines around its options. Visible: Add a new subscription plan, Subscription plan, Subscribers, Name *, Period *, 30 days.

Example: monthly recurring plan

Let’s say you’re creating a monthly recurring plan:

  • Fee per period: $50

  • Orders included: 100

At the start of every 30-day cycle, a driver will be charged $50 and can complete up to 100 orders with no additional fees. If they exceed 100 orders, they’ll incur extra charges as follows:

  • Order Fee (based on source):

    • 20% for orders from Web app

    • 20% for orders from Operator app

  • Transaction Fee (based on payment method):

    • $1 if paid by cash (other payment methods can be configured)

Let’s review the above plan:

Plan A pricing form showing period, free orders, order fees, and transaction fees for customer, operator, cash, and terminal sections. Visible: Name *, Plan A, Period *, 30 days, Fee per period, 50.

👆 Note: Options with the “Onde” label in My hub are available only on the paid Onde platform, not in the free Onde.Light version.

A row labeled Credit card appears beside a purple rounded-square icon with a circular mark. Visible: Credit card.

A sample of commission charges: 

Say a driver has exceeded the limit of 100 orders. The trip cost is $10. The order is from customer app and paid by cash. A driver will be charged:

  • Order fee (20% of $10) = $2

  • Transaction fee = $1

  • Total charge: $3 deducted from driver’s balance

Final steps

Once you’ve filled in all the plan details:

  • Click “Next”

  • Select drivers to assign the plan to

  • Click “Add subscription plan”

You can also assign plans later directly from a driver’s profile.

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